Training/Services
Detra Stewart provides a hands-on approach to ensure ADA compliance through her comprehensive training. She takes participants through a step-by-step experience addressing compliance issues in a thought-provoking and engaging way. Her training provides a breakdown of legal mandates, misconceptions about hearing loss, and the tools needed to ensure effective services while helping you avoid costly litigation.
COMPREHENSIVE COMPLIANCE ASSESSMENT
An on-site Communication Assessment of your facilities' Communication Policy and Procedures, evaluation of on-site auxiliary aids, and staffs ability to effectively communicate with them as mandated by the American with Disabilities Act (ADA) and other federal laws. You will be provided with a list of recommendations and a follow-up with leadership will be scheduled to ensure that all requirements have been met.
CUSTOM LEADERSHIP TRAINING
This option includes the COMPREHENSIVE COMPLIANCE ASSESSMENT and a sector focused ADA compliance training for management. Leadership can take part in an onsite or virtual workshop to gain a deep understanding of ADA compliance, solutions that cover legal mandates, responsibilities to effectively communicate, policy reviews, and professional development. Training can be customized to meet customer's needs.
ONLINE TRAINING
A convenient and flexible training option to accommodate larger facilities so that all staff can take the required ADA compliance workshop. Upon completion, participants will receive an official certification that verifies their training participation attendance.
SEMINARS
Detra Stewart is available to conduct ADA compliance seminars or speak at conferences. She addresses topics affecting people with hearing loss during critical situations like emergency management events, accommodations in schools and universities, prisons, courts, police departments, social services, and medical facilities. Speaking engagements also allow a more detailed exploration of Detra’s experience in crisis situations such as devastating natural disasters like Hurricane Katrina, and global catastrophes like the war in the Ukraine.
CONTINUED LEARNING EDUCATION & EXPERT WITNESS SERVICES
A workshop to help business professionals understand the accommodations that are required for a client or patient who is deaf, deaf-blind, or hard of hearing. Detra also offers expert witness testimony as it pertains to the law, services, and cultural understanding of deaf and hard of hearing people.
ADA GENERAL TRAINING OUTLINE
- The ADA and other federal laws requiring equal access and effective communication
- How ethnicity and culture impact accommodations provided
- How causes and types of hearing loss impact communications and accommodations
- Common misconceptions about communication with individuals who are deaf, hard of hearing, and deaf-blind
- How to appropriately use interpreters and other auxiliary aids and services
- Lessen Litigation: How to appropriately accommodate, evaluate, and document communication encounters
- How to develop a communication assessment, plan, and log
- Recognizing aid essential encounters and timely accommdations
COMPREHENSIVE COMPLIANCE ASSESSMENT
An assessment of your agencies/businesses onsite and written policy needs to meet ADA requirements. You will be provided with a list of recommendations and a follow-up with leadership will be scheduled to ensure that all requirements have been met.
CUSTOM LEADERSHIP TRAINING
This option includes the COMPREHENSIVE COMPLIANCE ASSESSMENT and an industry/business focused ADA compliance training for management. Leadership can take part in an onsite or virtual workshop to gain a deep understanding of ADA compliance, solutions that cover legal mandates, responsibilities to effectively communicate, policy reviews, and professional development. Upon completion, participants will receive an official certification that verifies their understanding of the American with Disabilities Act and their role in being compliant.
ONLINE TRAINING
A convenient and flexible training option to accommodate larger facilities so that all staff can take the required ADA compliance workshop. Upon completion, participants will receive an official certification that verifies their understanding of the American with Disabilities Act and their role in being compliant.
SEMINARS
Detra Stewart is available to conduct an ADA compliance seminar or conference appearance. She will address topics ranging from emergency management to accommodations for children as they pertain to deaf and hard of hearing people. The speaking engagements will also allow a more detailed exploration of Detra’s experience in crisis situations such as assisting deaf and hard of hearing people in prisons, during devastating natural disasters like Hurricane Katrina, and global catastrophes like the war in the Ukraine.
CONTINUED LEARNING EDUCATING & EXPERT WITNESS SERVICES
A workshop to help for business professionals understand the accommodations that are required for a client or patient who is deaf, deaf/blind, or hard of hearing. Detra also offers expert witness testimony as it pertains to the law, services, and cultural understanding of deaf and hard of hearing people.
ADA GENERAL TRAINING OUTLINE
- What is the Americans with Disabilities Act (ADA)?
- Effective Communication Strategies
- Types and Causes of Hearing Loss
- Misconceptions about Communication, and Other Barriers to Programs and Services for Individuals with Hearing Loss
- Auxiliary Aids and Services (Communication Methods Used by Deaf and Hard of Hearing Community)
- How to Use an Interpreter (Spoken and Sign)
- How to Appropriately Document Accommodations